CONSUMER LAW Alert: Mandatory repair notices for certain consumer goods

19 July 2011


From 1 July 2011, requirements came into effect which required repairers of certain consumer goods to provide notices to consumers before the repairer accepts goods for repair.

If you do not already have processes in place, you must as a matter of urgency implement such processes, to comply with these new provisions which are now operative.

Failure to comply with these obligations may result in penalties of up to $50,000 for corporations or $10,000 for individuals.

We can assist in you in developing and implementing a practical process for your business that will communicate the appropriate notice to your customers and which will help protect you from the significant penalties that may apply.

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